Acceptable Use Policy

Version 1.1. Effective October 22, 2026.

Memlo is a private place for your memories and the AI apps you work with. It only works if everyone uses it in good faith. This policy is part of our Terms of Service. Words defined there mean the same here.

1. Follow the law

Use Memlo only in ways that comply with the laws that apply to you and to us.

2. Content you may not store or share

Don't use Memlo to store, create or share content that:

• is illegal, or promotes or helps with illegal activity;
• sexually exploits or abuses anyone, including any content that sexualizes minors (we report child sexual abuse material to the National Center for Missing & Exploited Children and to law enforcement);
• is intimate imagery of a person shared without their consent;
• threatens or incites violence against any person or group, or supports terrorism or violent extremism;
• harasses, bullies or abuses another person, including the people who run Memlo;
• infringes anyone's copyright, trademark, trade secret, privacy, publicity or other rights;
• is fraudulent or defamatory, or impersonates another person or organization; or
• contains malware or links to it.

3. Information about other people

Your memories will mention other people. That is normal. But don't use Memlo to:

• track, stalk, profile or monitor someone without a lawful basis;
• collect or expose someone's private information (for example their home address, health, finances or government ID numbers) to harm, embarrass or pressure them; or
• build files on people for others, such as background checks, people-search or surveillance services.

4. Data Memlo is not built for

Memlo is not designed for regulated data. Unless we have signed a separate written agreement with you that covers it (we don't offer one today), don't store:

• protected health information that you hold as a healthcare provider, health plan or their business associate under HIPAA;
• payment card numbers or other cardholder data covered by PCI DSS;
• data whose storage is restricted by export-control law or a government security classification.

Your own personal notes about your own life (including your health) are fine. Store them knowing that we offer no special regulatory protections for them.

5. Security and fair use

Don't:

• try to access other people's accounts, spaces or memories, or any part of Memlo you weren't given access to;
• probe, scan or test the security of Memlo without our written permission (to report a security issue, email privacy@starkweatherdigital.com);
• get around or disable sign-in, rate limits, daily AI limits or any other security or usage control;
• overload Memlo, or send automated traffic beyond normal use of the web app, the API and the MCP server by you and the apps you connect;
• scrape the Service or harvest data that isn't yours;
• use Memlo to send spam or to attack other systems;
• resell, rent or give others access to Memlo, or offer it as part of your own service, without our written permission;
• share your invitation, password or second sign-in factor; or
• use Memlo's output to develop a competing AI model or service.

6. Apps and agents you connect

You are responsible for what the AI apps and agents you connect do with your account. If an app you connected breaks this policy, we may disconnect it.

7. What we do about violations

We may, depending on how serious it is:

• remove or disable content;
• disconnect an app;
• suspend or close an account; and
• report illegal activity to the authorities.

When it is safe and lawful, we will tell you what we did and why, and you can reply to ask us to reconsider. We look at someone's private content only as a last resort, as described in our Privacy Policy.

8. How to report abuse

Email privacy@starkweatherdigital.com with a description of what you are reporting, the account or content involved if you know it, and how you came across it. We won't tell the reported person who you are. For copyright claims, include the details required by the US Digital Millennium Copyright Act (a description of the work, where the infringing material is, your contact details, a good-faith statement and a statement under penalty of perjury that you are authorized to act, and your signature).

9. Changes

We may update this policy. Every version has a version number and an effective date, and we keep past versions available on our website: version 1.0 (October 22, 2026). For changes that matter, we give notice as described in the Terms of Service.

Portions of this document are adapted from the GitHub Acceptable Use Policies (dedicated to the public domain under CC0 1.0) and from the Basecamp's published policies by 37signals LLC, licensed under CC BY 4.0. We changed and added to that text.